Terms & Condition

1. Introduction

Welcome to Genes2Me. These Terms and Conditions govern your access to and use of the Genes2Me website, products, services, content, and other resources made available through our website.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use this website.

For the purpose of these Terms, "Genes2Me", "we", "us", and "our" refer to Genes2Me Pvt. Ltd.

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms and Conditions.

You must not:

• Use the website in any manner that may damage, disable, overload, or impair the website.
• Attempt to gain unauthorized access to any part of the website, servers, systems, or networks.
• Use automated tools, bots, scripts, or other methods to improperly access or extract information from the website.
• Upload or transmit viruses, malware, or other harmful code.
• Use the website for fraudulent, unlawful, or misleading purposes.
• Interfere with the security or functionality of the website.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms have been violated.

3. Products and Services

Genes2Me provides molecular diagnostic solutions, including products and technologies relating to areas such as next-generation sequencing, RT-PCR, point-of-care testing, nucleic acid extraction, and laboratory instruments.

Information provided on this website is intended to provide general information about our products, technologies, and services.

Product availability, specifications, features, packaging, and other information may change from time to time without prior notice.

Users should always refer to the applicable product documentation, instructions for use, technical documentation, regulatory information, and other official materials before using a product.

4. Product Information and Accuracy

We make reasonable efforts to ensure that the information published on our website is accurate and up to date.

However, we do not guarantee that:

• All information is complete or error-free.
• Product specifications will always remain unchanged.
• The website will always be available without interruption.
• All content will be updated immediately following changes to products or services.

Genes2Me reserves the right to correct errors, update information, or modify website content at any time.

5. No Medical Advice

The information provided on this website is intended for general informational and professional purposes only.

Nothing on this website should be considered medical advice, diagnosis, treatment, or a substitute for professional medical consultation.

Healthcare professionals, laboratories, and users should rely on appropriate clinical judgment, applicable regulations, validated procedures, and official product documentation when using diagnostic products or interpreting results.

6. Intellectual Property Rights

Unless otherwise stated, all content available on this website is owned by or licensed to Genes2Me.

This includes, but is not limited to:

• Logos and trademarks
• Product names
• Text and written content
• Images and graphics
• Videos and animations
• Website design
• Technical materials
• Brochures and documents
• Software and other intellectual property

You may not reproduce, distribute, modify, publish, transmit, or commercially exploit any website content without prior written permission from Genes2Me.

7. Enquiries and Communication

Our website may provide forms for product enquiries, quote requests, customer support, business enquiries, career applications, and other communications.

When submitting information through our website, you agree that the information provided is accurate and complete.

By submitting an enquiry or contact request, you authorize Genes2Me to contact you regarding your request and related business communications, subject to applicable law and your communication preferences.

8. Third-Party Links

Our website may contain links to third-party websites or resources. These links are provided for convenience only.

Genes2Me does not control or endorse third-party websites and is not responsible for their content, privacy practices, security, availability, products, or services.

Users access third-party websites at their own discretion.

9. Website Availability

We aim to maintain the availability and proper functioning of our website. However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to:

• Maintenance
• Technical issues
• System updates
• Network failures
• Events beyond our reasonable control

Genes2Me shall not be responsible for any loss resulting from temporary website unavailability.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Genes2Me shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Use or inability to use the website.
• Reliance on information available on the website.
• Website interruptions or technical issues.
• Unauthorized access to systems or information.
• Third-party websites or services.

Nothing in these Terms is intended to exclude liability where such liability cannot legally be excluded.

11. Privacy

Your use of the website is also governed by our Privacy Policy and Cookie Policy. Please review these policies to understand how we collect and use information.

12. Changes to These Terms

Genes2Me may update these Terms and Conditions from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of the website after changes are published constitutes acceptance of the updated Terms.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from or relating to these Terms shall be subject to the jurisdiction of the appropriate courts in accordance with applicable law.

14. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Genes2Me Pvt. Ltd.
Plot No. 33 & 34, Sector 5, IMT Manesar,
Gurugram, Haryana, India – 122052

Email: contact@genes2me.com
Phone: +91-88008 21778